Today HR professionals are looked to come up with recommendations to a variety of business issues. These include resolving employee complaints, corporate event planning, workforce management and leadership coaching. The skills in this session will assist one in determining how to frame the right problem (using a case study), time allocation of problem framing versus solution identification and the value in writing out a problem statement.
1. Skills in defining/identifying the right problem to focus on, defined as Problem Framing.
2. How to allocate time/resources to Problem Framing vs Solutions
3. Types of Solutions arrived at and Why they are Wrong.
Kyle Killingsworth, SPHR, SHRM-SCP, CEC
Catalyst Consultant Group