Presented by: Chris Morris
Title: Understanding and Communicating with Different Personalities in HR and Business
This session explores how understanding personality styles and generational differences can improve communication, collaboration, and performance in the workplace. Participants will learn to identify four core personality types—Driver, Expressive, Analytical, and Amiable—and how each influences behavior, decision-making, and interpersonal dynamics. The program also examines key characteristics of today’s multigenerational workforce, from Traditionalists through Generation Z and beyond, and provides practical strategies for adapting communication and leadership approaches to engage diverse employees effectively. Designed for HR professionals and people leaders, this session offers actionable tools to strengthen relationships, reduce conflict, and enhance organizational effectiveness.
Learning Objectives:
Identify and describe the four primary workplace personality styles and their key behavioral traits.
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Recognize how generational differences impact communication preferences, motivation, and work expectations.
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Apply practical communication strategies to improve collaboration, engagement, and performance across diverse teams.
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Apply practical communication strategies to improve collaboration, engagement, and performance across diverse teams.
Bio:
Chris Morris has been in leadership for more than 30 years, through multiple organizations, entrepreneurship, and helping people lead with clarity and confidence. For over 15 years, Chris has had the pleasure of speaking to audiences about leadership, change, and the real challenges leaders face once the titles and job descriptions are stripped away.
His perspective on leadership was shaped not just by success, but by experience—leading teams through change, making tough decisions, learning from missteps, and watching firsthand how the right leadership can completely change a workplace.
On stage, Chris is known for his energy, relatable, down-to-earth style, and stories that sound familiar to anyone who’s ever led people. Audiences leave with practical insights, clear takeaways, and a renewed understanding that leadership isn’t about having all the answers—it’s about showing up consistently and leading intentionally.
Chris believes the most effective leaders are still learning, still listening, and still willing to grow—and that’s the message audiences connect with most.
Cost: Free for SWOKHR members, $10 for non-members.
This program has been approved for SHRM and HRCI recertification credit.
Lunch will be provided by SWOKHR